Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions to Ask Before a Quote
Gathering your thoughts before requesting a quote can make the process smoother. Start by writing down the hire dates, the main driver's details and where you would like the car delivered or collected from. Then consider what you still need to know: which vehicle groups are available for your dates, whether an automatic or manual suits the driver, and how delivery and collection are arranged at your chosen point. If several people will share the driving, ask how additional drivers are handled. You might also confirm what the price includes and when payment is due. Keeping these questions in one place means you can compare answers and make a decision without needing to chase details later.
Choosing Around Driver Preferences
Every driver has habits and preferences worth reflecting on when selecting a car. Some prefer automatics for stop-start journeys, while others are happiest with a manual gearbox. Think about whether the main driver is used to a smaller car or would rather have the raised seating of an SUV, and whether an estate or people carrier better matches the luggage you expect to carry. If the car is for a business trip, an executive saloon might suit the occasion. It can help to note the driver's usual vehicle type, any features they rely on, and who else may take the wheel during the hire. Sharing these preferences with the team allows them to suggest the vehicle group that fits best.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















