Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Return Journey
Decide early whether you need the car at both ends of the trip or only one. For a return journey, write down the outward date and time, the date you plan to come back, and whether the two legs involve the same driver. Note where the car should be collected and returned, and whether those points differ, such as collecting from home but dropping back near a station. Record the driver details for each named driver, including any additional ones, since the team will confirm the vehicle group and price from this information. Questions worth asking with your quote include whether a different drop-off point can be arranged, how the return handover works, and whether extending the hire by a day is possible if your plans are not yet fixed.
Organising a Longer Stay by Car
A longer stay calls for a fuller list. Write down every passenger and each bag, with approximate dimensions for the largest suitcases, since different vehicle groups suit different loads and the team can advise based on your figures. Note any extras that change the picture, such as a pushchair, golf clubs or a bicycle box, and record the full span of dates, including any chance you might return later than planned. If someone at your destination will receive the car or meet you on arrival, keep their name and contact number to hand. When you request a quote, ask which vehicle groups might suit your passenger and bag list, whether collection and delivery can be arranged at different points, and what the process would be if your return date shifts.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















