Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing Trip Details With Companions
Who needs to know your travel plans before the car arrives? If friends or family are travelling with you, circulate a simple summary covering the dates, the pick-up location, the rough schedule and everyone's contact numbers. Ask each companion to confirm their bag count and whether they are bringing anything bulky, so the total can be compared with the vehicle group you have in mind. Agree in advance who will be at the collection point and at what time, and note whether anyone plans to join or leave partway through the hire period. A shared message thread works well for this, with updates posted as plans evolve. When the details are settled, pass the final version to the hire team with your enquiry, which helps them confirm the right car and answer any questions about delivery or collection arrangements.
Travelling With Children and Bags
A car booked for a family trip comes with its own checklist. List the children travelling, their ages, and the child seats or boosters required, noting whether you will bring your own or need to discuss options with the team. Record the luggage separately: one case per child, a pushchair, a travel cot and a cool bag all add up quickly, so include approximate dimensions for the larger pieces. Think about the itinerary too, noting nap times, meal stops or activities that shape when you want the car available each day. If grandparents or another adult will share the driving, add their details to the enquiry. Sharing this picture when you ask for a quote allows the team to talk through suitable vehicle groups, and anything you have not yet confirmed becomes a clear question to settle beforehand.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















