Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing Your Trip Details With Fellow Travellers
Who else needs to know the plan? If companions are travelling with you, share the itinerary before the hire date rather than assuming everyone remembers the same version. Note the departure time, any planned stops and the arrival time you are aiming for, then circulate it so passengers can flag conflicts early. Include the vehicle details once confirmed, along with where it will be collected or delivered. If someone in the group has a preference, such as needing the front seat or extra legroom, recording these requests in advance gives you time to arrange them. Where the trip involves picking people up along the way, list each name, address and phone number. A short written plan also makes it easier to adjust arrangements if the schedule changes.
Coordinating Several Passengers on One Booking
If you are collecting several passengers at different times or places, a written sequence helps keep the day orderly. List each person in the order they will be picked up, with an address and mobile number beside every name, and note any luggage or equipment they are bringing so nothing is overlooked. Confirm each pickup time with the individuals concerned the day before, since plans have a habit of shifting. Where a passenger is being met at a station, an event or a workplace, ask them for a contact on site in case of delays. You might also record who holds a spare key and who the second contact is if plans change. Any open questions about the itinerary can be raised with the team when the booking is confirmed.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















