Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Return Journey by Hire Car
A good starting point for a return trip is fixing both travel dates rather than just the outward leg. Write down when you leave, when you expect to be back and whether the car needs to be with you for the whole period or only part of it. Note the delivery or collection arrangement you prefer at each end, and record the driver details for everyone who may take the wheel. If the return involves a different address, list it separately so the team can check the arrangement. Where timings are still uncertain, note the flexibility you have, since this can affect the vehicle group and price quoted. Any questions about collection windows can be raised before you confirm.
Questions Worth Asking Before a Quote
Before requesting a price, gather the details that make the quote accurate. Note the passenger count and each person's luggage, including the size of the largest suitcase or any sporting equipment, since this helps determine whether an estate or people carrier fits the brief. Ask the team which vehicle groups are available for your dates, how delivery and collection would work at your addresses, and what driver details they need from you. If you are weighing an automatic against a manual, or a compact car against an SUV, say so and ask for the options. Recording these answers alongside your dates gives you a clear record to refer back to when finalising the booking.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















