Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Details Worth Writing Down First
Start your enquiry prep with a simple list. Note the exact dates you need the car, including the time of day you would collect or take delivery and when it will be returned. Record the full name, age and licence details of everyone who may drive, since this affects which vehicle groups are open to you. Write down where the car is needed and whether delivery or collection suits you better, plus a contact number that will be reachable on the day. If your plans include a specific destination or a multi-stop itinerary, sketch it out so you can answer questions about usage. A complete set of notes lets the team confirm the right vehicle group and price without back-and-forth.
Questions to Ask Before a Quote
Treat your first conversation as a two-way exchange. Ask which vehicle groups are available for your dates and what the differences are between the options you are considering. Check whether delivery to your address is possible on the day and time you have in mind, and what the collection arrangement would be at the end of the hire. If the trip is for work, ask about anything you need to provide, such as proof of address or a second driver's details. Clarify how changes to dates would be handled if your schedule shifts, and who to contact if a question arises during the hire itself. Noting the answers alongside your original list gives you a clear record to compare before committing to a booking.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















