Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a load inventory before you enquire
Start by listing every item you expect to move, however small it seems. A written inventory gives you something concrete to refer to when you ask for a quote, and it helps the team match the job to the right van. Group your list by room or by collection point, and mark anything that belongs to someone else so you remember to arrange its handover. Note the quantity of each item, such as six boxes of kitchen goods or two wardrobes, rather than writing a general description. Add the name and phone number of anyone receiving furniture at the far end, since a contact for the destination can smooth the day. If your list changes before the hire date, update it and mention the revision when you confirm the booking details.
Measuring bulky items in advance
Which items are awkward, and do you know their actual dimensions? Before settling on a vehicle, measure the length, width and height of the largest things on your list, including sofas, wardrobes, workbenches or rolled carpets, and write the figures beside each entry. Remember to note anything that does not come apart, such as a fixed-frame bookcase, and record whether legs or handles can be removed if you are unsure. If an item is being collected from a shop or a seller, ask them for the packaged measurements rather than guessing. Keep a tape measure handy on the day in case a figure needs checking again. Passing these dimensions to the team when you enquire means they can discuss which van option matches your inventory and answer any questions that remain.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.