Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking entrance and item dimensions
What fits through the door matters as much as what fits in the van, so a tape measure belongs on your preparation list. Record the height, width and depth of every large item, from settees to shelving units, and note whether legs, doors or handles can be removed, since that information may change the figures. Then measure the relevant openings at both ends: the gateway at the collection address, the hallway it must pass through, and the entrance where the goods will finish up. If someone is receiving a delivery, ask them to confirm the access details themselves rather than relying on second-hand descriptions. Present these measurements when you request a quote, and highlight any figure you are unsure about, so the team can identify which van option remains open to discussion before the hire is arranged.
Planning the unloading order
What if the day involves three separate addresses, each expecting different goods? A simple written plan can be drawn up in advance. List the stops in the order you intend to visit them, and against each one note the items destined there, along with the recipient's name and telephone number. Mark which pieces are needed urgently at the first stop, perhaps tools for a morning job, and which can wait until later in the day. Rather than describing handling methods, keep the note to destinations, quantities and contacts, which is the information a clear schedule depends on. Questions for the team might include whether your proposed sequence fits the hire dates, and whether anything on the list changes the van originally discussed. A tidy record of stops and recipients leaves little to interpretation on the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.