Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding between one trip and several
Should everything travel in a single journey, or would two shorter runs suit your day better? That choice shapes the rest of your notes. If you lean towards one trip, list every item and its dimensions to see how the totals build up, counting boxes, furniture and awkward pieces separately. If several trips appeal, note what could travel in the first run and what might wait, perhaps items going to storage versus items staying at the new address. Record the time each leg might take, including the drive and the handover at each end, and note whether anyone is available to help on the second run. Whichever route you choose, write the reasoning down, because a clear record makes the conversation about vehicle groups far more straightforward when you enquire.
Arranging a collection with a seller
When a purchase is waiting at someone else's property, the practical details sit with them, so gather those before setting off. Note the seller's name, phone number and the agreed collection window, then ask them to confirm the item's exact dimensions and whether it comes apart, since a wardrobe described as large could mean very different things. Record the address and any directions they give about parking or access, and keep their number to hand on the day in case plans shift. It is also worth asking whether they will be present at the agreed time and whether a second person at their end expects to help move the item to the vehicle. Each answer closes a gap in your plan, and any that remain open can go straight onto your list of questions.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.