Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down What Is in Each Box
Start with a written inventory before anything else. Go from room to room and list every box, noting on each one where it belongs and roughly what is inside, so nothing becomes a mystery at the other end. Record the number of boxes per room, any unusually shaped items, and the dimensions of the largest pieces, including furniture that comes apart and furniture that does not. If some boxes are fragile, mark that on your list rather than relying on memory. A copy of the inventory can travel with you, and a photo of the list on your phone serves as a backup. When you request a quote, share the totals, the biggest item measurements and the hire dates, and ask any questions about vehicle options while you have the team on the phone.
Noting Where Everything Should End Up
Where should each item finish up, and who will point it out? Alongside your inventory, sketch a simple plan of the destination, marking which room each box or piece of furniture belongs in and writing that destination on the label. If someone will be at the new address, note their name and number, and agree how they will identify items if you arrive at different times. Record any items that need to reach a third location, such as a storage unit, with its access arrangements and opening hours. When you call, mention the number of destinations, the total quantity of boxes and furniture, and the dates involved. Any parts of the plan still undecided, perhaps a delivery window or a contact at the far end, are worth raising then.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.