Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Your first decision is which items actually need measuring. Pull out a tape and note the height, width and depth of the largest pieces, whether that is a wardrobe, a corner sofa or a rolled mattress, and write each figure against the item on a list. Count the boxes and bags going with them, and flag anything with an unusual shape such as a ladder or a treadmill. Record the collection address, the date you have in mind and a phone number for the person at the other end. When you ask for a quote, you can share these measurements and ask which van size the team would suggest for the combined load, whether a Luton is worth considering for the tallest pieces, and how the access arrangements at both addresses affect the options available.
Arranging a Collection with a Seller
Buying something second-hand often means collecting it on a day that suits someone else, so start by agreeing that date with the seller before you book anything. Ask them for the full collection address, a contact number on the day and any time window they can offer. Note the item's dimensions and condition as described, and whether it comes apart into sections, since a dismantled wardrobe reads differently on paper than an assembled one. Write down where the item is going afterwards and who will receive it. With those details, you can ask the team about the right hire length, whether a Transit or dropside suits the item you have described, and any remaining questions about access at the seller's address before you confirm the booking.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.