Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Packing Timeline
Start by noting the hire dates and working backwards. Write down what needs to be packed by the evening before collection, which rooms you will tackle first, and roughly how many boxes, bags and furniture pieces you expect by the end. If some items are being left behind or passed to someone else, list those separately with the recipient's name and contact number. Note the dimensions of any large furniture, such as wardrobes or dining tables, so the team can discuss whether a small van, Transit, Luton, dropside or crew van suits the load where available. Recording the access arrangements at both addresses, including parking or gate details, gives you a complete picture to pass on when you request a quote.
Preparing the Details for a Business Delivery
If the van is needed for a commercial delivery, begin with a clear consignment list. For each item, record the quantity, a short description and, where relevant, its dimensions and any reference number the recipient will recognise. Note the delivery date and the time window the customer has requested, along with a contact name and phone number at the destination in case access questions arise on the day. Where the goods are going to multiple addresses, list them in the order you plan to visit and note any special instructions attached to each stop. Passing this information, together with the hire dates, to the team when you enquire helps them discuss the right vehicle for the job.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.