Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items for Your Hire Request
One decision worth making early is which large items are actually coming on this trip, and measuring each one before you commit to a van. Note the height, width and depth of furniture such as wardrobes, sofas and chest freezers, and record whether any item can be part-dismantled, along with which parts come apart. Write the measurements next to each item on your list rather than relying on memory, and mark anything with an awkward shape, such as a corner sofa or a bicycle. If items are heading to different addresses, note the recipient's name and phone number for each. These figures let you discuss the van options with some confidence.
Counting and Labelling Boxes for the Move
Alongside the bulky pieces, work through your boxed belongings and note how many boxes you have in each size, along with any bags, crates or loose items. Label each box with its destination room and, if items are going to several people, record who is receiving each batch and their contact number. Decide whether every box must travel on the same day or whether some can follow later, and write that split into your plan. Note any boxes containing fragile or valuable items so you can discuss timing when arranging the hire dates. A written count and clear labels give you a record to work from and make the conversation about van availability far more straightforward.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.