Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Write Down What Each Box Contains
Before you call for a quote, jot down the basics of your move: the dates you want the van, the number of boxed belongings, and roughly how many bags or loose items sit alongside them. Note the dimensions of the largest boxes and any awkward pieces, and share those figures so the team can discuss which option suits your load. Write down where the boxes are coming from and where they are heading, including any access notes such as parking limits or gate widths you already know about. If a collection point has a named contact, record their phone number so any timing questions can be answered on the day rather than guessed at. Listing the room each box belongs to also helps you describe the job clearly.
Keep a Load Inventory for Every Trip
An inventory list is worth preparing even for a straightforward move. Number each box, note its contents in a line or two, and mark which room it belongs to at the far end, so nothing is opened twice at the destination. If some boxes hold fragile items, say so on the list and mention it when you ask about a vehicle, so the team has the full picture of your load. Keep a copy of the inventory on your phone and another on paper in case one is misplaced. You might also record the estimated count of bags and any items that will travel separately, since the final numbers often change between the first quote request and moving day. Sharing the full list when you enquire keeps the discussion grounded in facts rather than guesswork.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.