Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
How far ahead should you start planning a house move? Most people find it useful to begin with a written inventory, room by room, listing furniture, boxes and any awkward items such as wardrobes or mattresses. Note the approximate dimensions of the largest pieces and roughly how many boxes you expect, then share the full list when you contact the team. If some belongings are staying behind or going to a storage unit, mention that too, as it may shape which van is suggested. Questions about parking, gate codes or entry at the new address belong to the property owner or site manager, so it is worth gathering those details from them directly. The more complete your list and dates, the more precise the reply.
Coordinating Helpers on the Day
Once the van is booked, think about who will be with you and when. Write down each person's name, the time they can arrive and how long they can stay, so you can spot gaps before the day itself. If a friend is only free in the morning, note that alongside your planned schedule. Ask the team about crew van options if extra passengers need to travel with the driver, and confirm numbers early since seats are limited. You might also record a phone number for each helper in case plans change. Decisions about who handles which items are yours to arrange, and the team's role is simply to match your stated needs to the right vehicle, so keep your list clear and current.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.