Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If you run a business and need to move goods to a customer, start by writing down what is going out. List each item with its approximate dimensions and weight, whether it is boxed, palletised or loose, and how many pieces there are in total. Note the delivery date and any time window the recipient has given, since that may shape which hire dates you request. Record the recipient's contact name and phone number, and any instructions they have provided about parking or access at their end. If the delivery involves multiple stops, sketch the order you plan to visit them in. When you ask for a quote, share the item list, the dates and the access details, and raise any questions about which van size suits the load.
Moving Boxed Belongings
If your move involves mainly boxed items, an inventory made before you enquire can be surprisingly useful. Count the boxes, note their approximate sizes, and set aside anything oversized such as a wardrobe, mattress or mirror that will need separate consideration. Write down the collection and delivery dates, and think about whether you will manage the job in one hire period or need the van across two days. Note the access arrangements at both ends, including any steps, gates or narrow lanes you are aware of, and pass these on when you contact the team. If a friend is helping, their availability may affect which dates you choose. Any remaining questions about van choice can go into your quote request.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.