Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Entrance and Item Dimensions
How will you know whether a small van or a Luton is the right call? Start with a tape measure. List every item you plan to carry, such as sofas, wardrobes, tools or pallets, and note the length, width and height of the largest pieces. Then think about the places involved: if a furniture collection leads to a narrow lane or a shared drive, record the access arrangements you already know and any contact details for the recipient so you can ask about parking or gates yourself. When you request a quote, share the item list, the dimensions, the hire dates and the van types you are considering, such as a Transit, dropside or crew van. The team can then advise on availability and matching the job to a vehicle.
Coordinating Helpers for Hire Day
Who is helping on the day, and when can they be there? Write down each helper's name and availability alongside the hire dates, so you can pick a window that works for everyone. If a friend is meeting you at a storage unit or a seller's address, note their mobile number and agree a fallback time in case traffic or delays intervene. It is also worth deciding in advance who will be present at each end of the trip, since a furniture collection may need someone at the pickup point and someone at home to receive it. Ask the team about collection or return times when you enquire, and mention the job type, whether a move, trade work or delivery, so any questions about the booking can be answered together.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.