Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating helpers for hire day
Who needs to be present on the day? Settling that question early keeps a van booking straightforward. Make a list of the helpers you expect, confirm their availability for the dates you have in mind, and note a phone number for each so anyone running late can be contacted. Record what each person is responsible for, whether that is meeting you at an address, holding keys or waiting at the other end. If a helper is collecting or handing over the van on your behalf, note their details too. Write down the hire dates and the times people are needed, then share the plan so everyone works from the same information. Any uncertainties about who is free can be raised with the team when you ask for a quote.
Listing boxed belongings before you book
A written inventory of your boxes takes little time and answers most questions a hire company will ask. Count the boxes, note their approximate dimensions, and mark which ones contain fragile items so the list reflects what you are actually moving. Group them by destination if some are heading to storage and others to a new address, and record the delivery date and time window you have in mind for each. Keep the recipient's name and phone number alongside each address in case arrangements change on the day. Once the inventory is drafted, compare it with the van options and note any questions about which size suits the load. The team can then talk you through the choices when you enquire.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.