Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
What should you tell us before a move? Start with a room-by-room list of what is coming with you, noting any large pieces such as wardrobes, sofas or white goods. Write down the hire dates, the addresses involved and whether each stop has particular access arrangements, such as a shared driveway or a time window agreed with a recipient. If items are going to more than one destination, mark which belongings belong where so nothing is mislaid along the way. A contact number for the person receiving goods at each end is worth recording too. Once your list is complete, the team can discuss which van option matches the job and answer any questions you still have about the booking.
Checking Entrances and Item Dimensions
Before you finalise a van booking, measuring the awkward pieces can settle several open questions. Note the height, width and depth of tall furniture, and record the dimensions of any dismantled parts separately if items come apart. It is also worth listing doorways, corridors, stairwells or lift openings at each address, since a piece that fits the van may still present questions at the property itself. If a recipient will be present, their contact details allow you to confirm access arrangements directly with them. Photographing unusually shaped items gives you a quick reference when discussing options. Bring these measurements and notes when you ask for a quote, and the team can talk through which vehicle from the available range lines up with what you have recorded.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.