Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a household move
What should you write down before booking a van for a house move? Begin with a room-by-room inventory: large furniture, boxes, appliances and anything awkward such as mirrors or mattresses. Record approximate dimensions and, where you can, rough weights, since these details help the team suggest whether a small van, Transit or Luton suits the job. Note your moving dates, including any backup dates in case access at either property changes, and the access arrangements at both ends, such as parking restrictions or gate widths. Finally, list any items needing special attention, like fridges or washing machines, and ask the team any open questions about availability of particular van types on your chosen days.
Coordinating helpers on moving day
If friends or family are lending a hand, plan their involvement early rather than on the day itself. Confirm who is available for which hours, and share the schedule so everyone knows when to arrive and when you expect to finish. Make a note of each helper's contact number in case plans shift, and decide in advance who will be at the collection point and who will meet the van at the new address. If someone is providing access to either property, such as a landlord, estate agent or neighbour, record their details too. Questions you might put to the team include whether a crew van is available if helpers need to travel with you, and how hire duration could be adjusted if your move runs longer than expected.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.