Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
The first decision worth making is which items actually need to travel. Once you have set those aside, measure each bulky piece — length, width and height — and note the figures alongside its name. A tape measure and a notepad are enough; a photo of each item next to its measurements can help the team picture what you are describing. Remember to include anything awkward such as headboards, shelving or rolled rugs, and record whether any item can be dismantled. If a piece comes apart, note the dimensions of the largest section. Send this list with your dates and access arrangements when you ask for a quote, and raise any questions about the plan then.
Keeping a Load Inventory
A written inventory keeps the whole job clearer for everyone involved. List every item you plan to move, from furniture down to boxes and loose bags, and give each line a rough count. Where boxes are concerned, note how many you expect rather than guessing on the day. Mark anything fragile, anything with detachable parts, and anything that belongs to a specific room, since this helps whoever unpacks at the other end. If the load is split between two addresses or two days, say so in your notes. Share the finished list with the team along with your access details and hire dates, and ask whether anything on it needs a separate arrangement or a longer booking period.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.