Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
The Load Inventory Worth Writing Down
Start with a plain sheet of paper or a notes app, and list every item you intend to move, one line at a time. For each piece, record its name, approximate dimensions and, where you know it, its weight, along with a note on whether it comes apart. Group the list by room or by collection address if the job involves more than one, since that makes the inventory easier to check later. Photograph bulky or fragile items so you have a visual record alongside the words. If boxes are involved, count them and note their approximate sizes rather than guessing. This inventory becomes the document you send with your enquiry, letting the team consider the small van, Transit, Luton, dropside or crew van options against real figures. Update the list whenever something is added or left behind, and date each version.
Planning a Collection From a Seller
Before you set a date with a seller, it pays to agree the practical details in writing. Confirm the exact address, including any unit or door numbers, and ask about access at their end, such as driveway width, on-street parking or a shared loading area. Request the item's dimensions and weight, and ask whether it has been dismantled or will need to be. Agree a time window rather than a precise hour, and exchange phone numbers so either side can flag delays. It is also sensible to ask whether the seller can help at their premises or whether you should bring a second person, and to check whether the building has a lift or stairs. Noting the answers alongside your load inventory means the hire dates and vehicle choice rest on confirmed information rather than assumptions.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.