Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Time for Packing
The first thing to write down is a realistic schedule for the day itself. Rather than treating packing as something squeezed in before the van arrives, sketch out when each part of the job will happen, from gathering items to the moment the doors close. Note how long dismantling furniture or wrapping fragile pieces might take, and build in a buffer if the job runs past midday. If the hire period spans several days, decide which tasks belong to which date so nothing drifts. A short written timeline also helps you answer questions about timing when you contact the team, and you can adjust it once you know the confirmed collection or delivery arrangements for the vehicle.
Coordinating Helpers for the Day
If friends, family or colleagues have offered to help, decide early who is doing what and when they need to arrive. Write down each person's name, contact number and the hours they can commit, then share the schedule once the vehicle details are settled. Consider whether anyone needs a lift to the start point, or whether they will make their own way and meet you there. It can be useful to name one person as the point of contact for changes, so messages do not get lost between several conversations. When you enquire, mention the expected team size and timing, since the team may ask follow-up questions about the job before confirming which vehicle suits the work.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.