Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a collection with a private seller
If you have arranged to collect furniture from a private seller, a little preparation on your side keeps the enquiry straightforward. Start by writing down the collection date and any window the seller has suggested, then note their phone number in case you need to confirm timings on the day. It is worth asking the seller directly about parking outside their property and whether anyone there can help at the door, since access questions sit with them rather than the hire team. If the item is being collected alongside other purchases from different addresses, list each stop in the order you plan to visit. Finally, gather your questions about van availability for those dates and send them with the collection details.
Measuring bulky items at home
Before asking which van might suit, take a tape measure to each bulky item and record the numbers. For a wardrobe, note the height, width and depth at the widest points, and do the same for any mirror or mattress that will travel with it. If an item comes apart, measure both the assembled piece and its separate sections, then decide which form you intend to move it in. Where a chest of drawers has protruding handles, include them in the depth. Once you have the figures, add a note of how many boxes or bags will accompany the large pieces, and pass the whole list to the team with your dates so they can talk through the options.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.