Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
The first decision is often which items count as bulky, and that starts with a tape measure. Note the length, width and height of the largest pieces, whether that is a wardrobe, a workbench or a rolled carpet, and record these figures alongside the total number of boxes and bags. If an item can be dismantled, write down its dimensions both assembled and taken apart, since this may influence which vehicle option you request. Photographing each awkward piece and attaching the images to your enquiry can also help the team picture the job. Questions to ask include which vehicle groups are available on your dates, how the access arrangements at each address affect the choice, and which options you should discuss in view of the dimensions you have listed.
Getting Helpers Organised Early
Whoever is helping you, their commitments shape the hire dates, so confirm their availability before requesting a quote. Make a simple list of names, the hours each person can offer and any days they definitely cannot do, then compare this against your own preferred window. Decide who will be at the destination to receive items and record their phone number, in case timing changes on the day. If a helper needs to travel in the van, mention this when enquiring, as a crew van may be relevant to the arrangements. You might also agree in advance who brings packing materials or tools, and note anything that must be collected separately. When you contact the team, share the helper numbers and ask how they interact with the vehicle options, the access arrangements and the hire period you have in mind.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.