Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Before anything else, write down exactly what is going in the van. A room-by-room or job-by-job list works well: note each item, its quantity and, for anything bulky, its approximate dimensions in length, width and height. Measure wardrobes, sofas, workbenches or appliances rather than estimating, and record whether any piece comes apart into smaller sections. Add the awkward extras people forget, such as rolled carpets, ladders, boxes of tools or loose drawers. If some items are heading to different addresses, mark that against each entry along with a contact name and number for the recipient. Keep the list with you during the hire period so you can tick things off. Sharing a copy of this inventory when you enquire lets the team see the full scope of the job and answer any questions you raise.
Organising a Household Move on Paper
A move becomes far easier to discuss once it exists as a written plan. Start by fixing the dates: the day the van is needed, when keys are exchanged, and whether the whole move fits into one hire or stretches across two. List the rooms in order of attention and note which belongings stay, which go to the new address and which head to storage or a charity shop. For each destination, record the full address, the arrival window you have in mind and a phone number for whoever receives you there. If friends are helping on the day, note their availability and contact details too. When you ask for a quote, set out this plan alongside your inventory and access arrangements, and add any questions about vehicle choice so nothing important is left to assumption.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.