Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Begin with a written list of everything going into the van. Note each item's name, its approximate length, width and height, and whether it comes apart into smaller pieces. Count the boxes, record any fragile pieces, and mark anything awkward such as long shelving or rolled carpet. If the list grows between now and the hire date, update it rather than relying on memory. This record lets you discuss the load with the team when asking for a quote, and it gives you a reference point if you need to compare van options. You might also note which items are essential and which could travel separately. Questions about whether a particular van suits your list can be raised at that stage, leaving the practical arrangements for you to plan around.
Planning a Collection With a Seller
If you are collecting furniture or goods from a private seller, gather the key details before the hire is booked. Ask the seller for the exact address, the collection window they can offer, and a phone number you can use on the day. Request measurements and photographs of the items, since descriptions in listings can be vague. Check whether anyone at the property needs to be present, and whether there are any restrictions on when you can arrive. Note down any helpers you have arranged and the times they are free. With these details recorded, you can match the hire dates to the seller's availability and raise any questions about van suitability with the team. This preparation keeps the collection window clear and avoids assumptions about what fits where.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.