Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a collection with a seller
Planning a collection with a seller works best when you make contact well before the hire date. Ask whether the item is on the ground floor or upstairs, whether it comes apart, and whether the seller can help at each end if that matters to you. Agree a collection window rather than a single moment, and confirm the address along with any parking arrangements near the property. Check the measurements of what you are buying against the load space you have asked for, and mention anything unusually heavy or awkward when you enquire. A short call the evening before reassures both sides that the timing still suits. Sharing these details early lets the team match the van to the job properly.
Listing what you need to carry
Listing what you need to carry helps the team suggest the right van and helps you plan the day. Note each item with its rough size and weight, including anything long, tall or awkwardly shaped, and say whether straps or blankets might be useful. Where a job involves several stops, write them in the order you expect to visit them, with a contact name for each address. Mention any access limits such as narrow lanes, low branches or restricted parking near the collection point. If some loads are fixed and others could move to another day, say so when you enquire. A clear list means fewer surprises on the day and gives the team a fuller picture than a simple vehicle name alone.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.