Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing What You Plan to Carry
If your move involves a mixture of furniture, boxes and odd-shaped items, a written list made in advance gives you something solid to work from when you contact the team. Note each item's approximate length, width and height, since a wardrobe and a chest of drawers can differ more than people expect, and jot down roughly how many boxes or bags you expect. It is also worth recording your preferred dates, any flexibility you have, and the addresses involved. With that information ready, you can ask specific questions in your quote request, such as which van options you would like to discuss and whether any conditions apply to the access you have described. Anything you are unsure about can simply be raised as an open question.
Arranging a Collection from a Seller
Suppose you have bought a sofa or a set of drawers from a private seller and need to collect it before the week is out. Before requesting a hire, gather the seller's contact number, the collection address and any agreed pickup window, then ask them for the item's exact measurements and whether it comes apart into sections. Record the floor it sits on and whether there are any particular access details worth knowing about at the property. You can then pass these notes on when you ask for a quote, and check what the seller expects you to bring or arrange on the day. If anything remains unclear, such as parking arrangements at their end, those are questions to settle with the seller directly before you confirm dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.