Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Clear Load Inventory
Before you call for a quote, it pays to write down every item that will travel in the van. List each piece of furniture, appliance or boxed set in turn, and beside every entry record the rough dimensions and, where possible, an approximate weight. Note whether anything comes apart, such as a bed frame or a shelving unit, and whether wardrobes or tables have drawers that might slide. Add the total number of boxes, bags and loose items so nothing gets forgotten on the day. If you are unsure whether the list suits a Transit or a Luton, share it with the team and ask which group they would suggest. An inventory also makes it easier to answer questions about access arrangements and hire dates.
Getting Boxed Belongings Ready
If your move involves mainly boxed household items, a little preparation shapes the whole hire. Group the boxes by room and label each one with its contents and destination, then count how many you have in each size so you can give an accurate total. Note the largest box dimensions and any fragile pieces that need careful handling. Decide which boxes travel with you personally and which go in the van, and write down where the van should be collected and when. If a storage unit is involved, keep its reference number handy. When you ask about availability, share the box count, the access details and the dates, and raise any questions about van sizes before you confirm.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.