Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Putting a Household Move in Order
How do you keep a house move from turning into a scramble? Start by walking through each room and listing what will travel, room by room, rather than guessing at the end. Note the quantity of boxes, the number of large pieces such as wardrobes, sofas or mattresses, and anything awkward like a bicycle or a mirror. Record approximate measurements for the biggest items and the dates you expect to collect and return the van. If friends are helping, agree the day with them before you book so the hire window matches everyone's availability. Where a storage unit or a seller is involved, gather their contact details and opening arrangements in advance, and keep a list of any questions you still want answered before confirming the booking.
Measuring Entrances and Awkward Items
Which details decide whether an item fits through a doorway or into a lift? Before you finalise your plans, measure the width, height and depth of anything oversized, such as a chest of drawers or a fridge, and compare those figures with the corridors, stairwells and door frames at both ends of the journey. Note whether either address has steps, a shared entrance or restricted hours, and record the name and number of whoever controls access, whether that is a landlord, a site manager or a neighbour holding a key. If something might need to be dismantled, note which tools and fittings are involved. All of this can go into your enquiry so the team can discuss the right van from the options available.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.