Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for the Day
Who will actually be present on moving day? Settle that question early, since the plan for the van depends on who can help. Write down each person's name, their mobile number and the hours they can commit to, then share the list so nobody works from different assumptions. If someone might drop out at short notice, decide in advance who covers their role rather than rearranging on the morning itself. Note the hire dates and the addresses involved, including any access arrangements at each end, and keep a contact number for anyone receiving or handing over goods. Questions worth raising with the team include whether a change to your helper numbers would affect the vehicle you have chosen, and whether the same dates can be held while you confirm arrangements.
Setting Aside Time for Packing
How long will the packing side of the job take? Rather than guessing, list every item you intend to move, note the awkward ones such as wardrobes or ladders, and record their approximate dimensions so the team can see the shape of the load at a glance. Once the list exists, you can set aside realistic blocks of time across your dates, marking which parts of the plan must finish before the hire begins. Note any pieces that come apart and the sizes of the separate parts, since those figures belong in your enquiry. Ask the team how flexible the hire period is if the job overruns, and note the return time they give you. Any gaps in your timings are worth flagging when you request a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.