Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
If a business delivery is on the schedule, begin by writing down what has to reach the customer and when. List each item with its dimensions, an approximate weight and any handling notes, such as whether it travels in boxes, on a pallet or loose. Record the delivery address, a named contact and a phone number, since questions about opening times or site access belong to that contact rather than the hire team. Decide whether the run is one-way or returns to base, and note the dates involved on both sides. When you ask for a quote, include all of this along with any queries about vehicle choice, and the team can respond with a suitable option rather than a general suggestion.
Organising a Household Move
Should a household move be the reason for hiring, a room-by-room inventory is a useful starting point. Note each piece of furniture with its measurements, plus the number of boxes, bags and any appliances making the journey. If something comes apart, record whether the pieces will be separated on the day, as this affects the space the list implies. Keep a note of access arrangements at both addresses and a contact at each end who can answer questions about parking or entry. Once the inventory is complete, share it with the hire dates and ask anything you are unsure about, from van availability to collection arrangements. The clearer the list, the more precise the team's response can be.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.