Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery job has come in, gathering the details before requesting a quote can make the process smoother. Start by listing each item due to go out, with its dimensions and any packaging, so the team can consider which vehicle group suits the consignment. Note the delivery address, the name and number of the person receiving the goods, and any preferred arrival window they have given you. If several drops are scheduled, write them in the order you plan to complete them and note whether each recipient needs advance notice. Where a customer requires a signature or photo confirmation, record that alongside the address. These notes give you a clear brief to work from and let you flag any gaps when speaking with the team.
Organising a Household Move
Should a house move be on the horizon, a written inventory is a practical first step. Walk through each room and note the furniture, boxes and awkward pieces, recording sizes where you can, so nothing is overlooked when the van is chosen. Mark which items are destined for the new address, which are going to storage and which are being passed on, since a split journey may affect your dates. If friends are helping, agree in advance who will be present on which day and exchange contact details. You can also list any access points at both properties, such as parking areas or entry restrictions, and raise anything uncertain when confirming the hire dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.