Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down a clear load inventory
What exactly is going in the van? That is the first question worth answering on paper. List every item you plan to carry, from sofas and wardrobes to boxes, tools and odd-shaped pieces, and give each one approximate measurements of length, width and height. Note quantities too, since eight identical boxes tells the team more than 'some boxes'. If anything can be dismantled, mark it as such, and flag items that are unusually long or tall. A written inventory can then be sent straight through with your enquiry, which helps the team suggest a small van, Transit, Luton, dropside or crew van where available. Keep the list handy, because it also serves as your checklist at both ends of the trip.
Scheduling realistic time for packing
How much time should you set aside for the whole day, not just the drive? Sketch a timeline that includes packing at the origin, any stops en route, and unpacking at the destination, then add a buffer for the unexpected. Decide the hire dates around that schedule rather than the travel time alone, and note when keys, access codes or helpers will actually be available at each address. If a storage unit or shop counter closes early, record the closing time next to that stop. Ask the team whether a full day or a shorter period better matches your plan, and mention the access arrangements at each point. A written schedule also gives anyone helping you a clear picture of when they are needed.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.