Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
If you are moving furniture or other large pieces, start by noting the dimensions of each item before you request a quote. Measure height, width and depth, and record whether anything can be dismantled, along with the tools or fixings needed to do so. It is also worth listing doorways, corridors, stairwells and lift openings at both ends, since an item that fits the van may still be awkward to move through a narrow hall. Write these figures down rather than estimating, and include the number of boxes or bags so the team can see the whole job at a glance. Where a recipient will be accepting delivery, ask them for their own measurements and contact details so you have a second source if anything is unclear.
Recording the Order You Will Work To
Should your day involve stops at more than one address, a simple written running order can keep things straightforward. List each destination, the items going there, and a named contact with a phone number who can confirm arrival arrangements on the day. You might also note any time windows the recipient has given you, such as an agreed collection slot at a storage site, and whether someone will be present to receive goods. Where the itinerary depends on keys, codes or access permissions, record who holds each one. Keeping this list with the hire enquiry means the team can see the scope of the job, and it gives you something to refer back to if plans shift during the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.