Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Boxed Belongings First
The starting point is a written list of everything going into boxes. Note the room each box comes from, a rough idea of its contents, and whether it holds anything fragile. Number the boxes if you can, then count them and record the total, since an accurate figure helps the hire team discuss which van types might suit the job. Think about the dates you want the van for and how many trips you expect to make, if that is part of your plan. Where boxes are going into storage, write down the unit number and the access hours you have been given. If someone is receiving items at the other end, keep their phone number to hand. This record is useful when you ask for a quote and serves as a checklist when you account for each box afterwards.
Measuring Bulky Items Before You Enquire
Large pieces deserve their own notes. For each sofa, wardrobe, fridge or table, write down the height, width and depth, and note whether it comes apart or has doors, drawers or legs that affect its shape. If an item must pass through a doorway, hallway or stairwell, measure those openings too and compare them with your figures. Record the quantity of each bulky item rather than treating them as one group, and note anything unusually shaped, such as a L-shaped sofa or a dismantled bed frame. Decide whether you will need blankets or wrap and whether you are supplying them yourself. When you contact the team, these measurements and quantities help them discuss which van options might work for the job, and they give you a reference point if you need to explain the load over the phone.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.