Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting Helpers on the Same Page
Do you have people lined up to assist on moving day? If so, the first step is making sure everyone knows the plan. Confirm the hire dates with your helpers, agree a meeting time at the starting address, and share a contact number for each person so nobody is left waiting. Write down what each helper is responsible for, whether that is a particular room's contents or a specific furniture item, and note the dimensions of anything unusually large so the team can consider which vehicle options suit. If helpers are only available for part of the day, record those windows and mention them when asking for a quote, since the booking may need to cover the full period.
Writing Down the Unloading Order
A written record of what is travelling saves confusion at the destination. Before the hire, list the items alongside which room or area each belongs in, and include approximate sizes for the bulkiest pieces. Note the receiving address, a named contact there and their phone number, plus any hours the site is open or restrictions that apply. This record is handy when speaking with the team, because knowing the full load helps them suggest which vehicle options suit and whether one trip or several might be needed. Keep the list with you on the day so it can be adjusted if circumstances shift.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.