Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
Where do you begin when a whole house needs shifting? Room by room is the time-tested answer. Walk through each space and write down what will travel, noting furniture dimensions for the larger pieces such as wardrobes, sofas and dining tables. Record the new address, the key collection time if there's one, and a contact number for the estate agent or landlord in case questions arise about access. Decide which day the van is needed and whether a spare half-day would be useful if plans slip. Mark any items going to storage separately, with the unit details noted. Questions about which vehicle suits your inventory, or how crew van seating works for helpers, can be raised when you request a quote.
Planning a Collection with a Seller
What should you ask before driving off to collect a second-hand purchase? Start with the basics: the seller's full address, a direct phone number and the time window they prefer. Request the item's measurements and, where relevant, whether it separates into parts, since disassembled furniture often changes which van makes sense. Note any parking or access details the seller mentions, such as a narrow lane or a shared driveway, and keep a record of the agreed price. If the item is heavy or awkward, it's worth confirming whether the seller can assist on the day. The hire dates, your questions about vehicle size and any delivery timing can all be discussed with the team during the enquiry.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.