Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers on Moving Day
Who is helping you on the day, and do they know the plan? That question is worth answering before the van is booked. Make a list of the people who have offered to assist, note the hours each can commit, and record a phone number for every one of them. If helpers are only free at certain times, such as after work or before the school run, write those windows down so the hire dates can be shaped around them. It also helps to note which tasks each person will take on, whether that is minding keys, waiting at the new address, or looking after children and pets during the busiest hours. Share the timings with everyone once they are fixed, and ask each helper to confirm they can still attend. Any questions about the van size for your load can go to the team with your list.
Getting a Business Delivery Ready
When a commercial order is due out, the details gathered in advance often decide how the day runs. Start by listing the goods in the consignment, with quantities and the dimensions of any bulky items. Record the delivery address, the recipient's name, and a direct phone number so contact can be made if there is a delay or a query at the door. If the customer has given a time window, note it exactly as stated, and add any access arrangements they have described, such as a shared yard or a rear entrance. Where more than one delivery sits on the same route, order the stops and note what belongs at each. The hire dates can then be chosen to cover the whole run, and questions about the right van, collection times or return arrangements can be raised with the team when you request a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.