Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking entrance and item dimensions
What measurements should you gather before booking a van? Begin with the items themselves: note the length, width and height of each large piece, whether that's a sofa, wardrobe, workbench or stacked boxes, and record the totals on paper. Then measure the spaces they must pass through, including doorways, hallway corners, stair landings and any gates, writing each figure beside the matching item. If something is dismantled, note its dimensions both assembled and flat, since the two can differ noticeably. Where a storage unit or garage is involved, record its opening size as well. Keep this measurement sheet with your access arrangements and hire dates so the team can match the job to a small van, Transit, Luton, dropside or crew van where available.
Coordinating helpers for the day
How many people does your job realistically involve? Before finalising the hire, list who will be present, at what times, and what each helper has agreed to do. Record their mobile numbers and confirm arrival slots, particularly if some are only free for part of the day. If the job spans two locations, note who travels with the van and who waits at the destination, along with a named contact and phone number at each end. Decide in advance how helpers will reach the second site if they aren't riding in the vehicle. You might also ask whether anyone at the receiving end can receive goods at a specific hour. Sharing this helper schedule with your item details and access arrangements gives the team a clearer picture for the booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.