Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Deciding between a small van and a Luton often comes down to the dimensions of your largest items, so measure before anything else. Take the length, width and height of each bulky piece, whether that is a sofa, wardrobe, workbench or fridge, and write the figures alongside a short description. Note whether any item can be separated into parts, and record the sizes of those sections if so. Add your boxed or bagged goods to the same list with an approximate count. Once you have this inventory, note the hire dates you are considering and the access arrangements at each property. These recorded measurements let the team suggest whether a Transit, dropside or crew van fits your requirements, and they highlight any questions you should still ask.
Checking Entrance Dimensions at Both Ends
Access at the properties involved deserves the same attention as the items themselves. Note the width and height of gates, doorways and passages, along with any tight corners or narrow lanes worth mentioning, and record lift dimensions if one is involved. Compare these figures with your item measurements so you can see at a glance whether anything needs dismantling or a different approach. Write down the dates you have in mind, the contact details for anyone at either property, and any restrictions already agreed with the site. Keep the whole set of notes together when you contact the team, since complete access information alongside your load list helps them respond to your enquiry about a small van, Luton or other option in one go.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.