Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip and Several
The first decision many customers face is whether to move everything in a single run or spread the job over two or more. Start by listing every item you plan to carry, then note the dimensions of the largest pieces, such as a sofa, a wardrobe or a workbench. With that list in front of you, consider whether one vehicle on one day covers it or whether splitting the load across separate trips on different dates might suit your schedule better. Think about who needs to be present at each end for every trip, and whether the recipient can accept items on each of those dates. There is no single right answer, but a written inventory lets you weigh both options against your calendar and raise the question with the team when requesting a quote.
Coordinating Helpers Across the Job
If friends, family or colleagues are lending a hand, a simple roster keeps everyone aligned. Write down each person's name, phone number and the hours they can commit, noting whether they are available for loading, travelling, unloading or all three. Decide who will be the main point of contact on the day and share that number with everyone involved. Where a delivery is being received by someone else, record their name and contact details too, along with any time window they have given you. It is also sensible to note a backup person in case somebody cancels. These arrangements sit entirely in your hands, and committing them to paper means the day runs to a shared plan rather than a series of phone calls made at the last minute.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.