Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances Before You Book
Wondering whether your largest item will fit through the destination entrance? The answer starts with a tape measure and a note of the numbers. Record the height, width and depth of each significant piece, including whether legs or handles can be removed, and note the dimensions of any doorways, corridors or gates described to you by the contact at the receiving address. Keep their phone number alongside this information. When you contact the team, share your inventory, the access details and your hire dates, then ask which option, whether a small van, Transit, Luton, dropside or crew van, matches what you're carrying. If measurements are uncertain, ask the destination contact to confirm them rather than guessing, since exact figures help the discussion and keep your questions focused.
Getting Helpers Organised in Advance
Do you know who's assisting on the day? If not, settling that early gives your hire period a clear shape. List the people you'll invite, confirm their availability for the full time slot, and note their contact numbers in one place. Decide roughly what each person will handle and when they need to arrive, then share the schedule with everyone, including the access arrangements you've gathered for both addresses. If a recipient is meeting you at the destination, record their name and number too, in case timings shift. When you request a quote, mention the hire dates, what you're carrying and any vehicle preference, and hold on to any unresolved questions, such as availability or collection details, so you can raise them with the team directly.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.