Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Transporting Hobby Equipment by Van
Start by deciding which hobby equipment actually needs to travel with you. A weekend of kayaking, a model railway exhibition or a stall for a craft fair each involves awkward items, so write down every piece along with its approximate dimensions. Note the longest item first, then add anything with unusual proportions such as oars, display boards or folding tables. If you own a rigid case or roof rack accessory, record its measurements too. It also helps to list anything fragile that you would rather keep in the cab rather than the load area. When you contact the team, share the full inventory, your preferred dates and any access notes at either end, then ask which vehicle options suit the dimensions you have recorded.
Preparing a Business Delivery Run
If a customer order needs to reach its destination, begin with the paperwork rather than the vehicle. List each consignment, its dimensions, the recipient's name and a direct contact number for the delivery address. Where several drops are planned, note the order you intend to complete them and any time windows the recipients have mentioned. Check whether anyone needs to be telephoned before arrival, and record who signs for goods at each stop. Keep this information to hand when you request a quote, along with the hire dates and the access arrangements at each location. Questions worth asking include which van sizes are available for the period and whether a crew van would suit if a colleague is coming along to help with the run.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.