Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers
Who will be with you on the day? If friends or colleagues have offered to help, confirm their availability early and write down who is coming and when. Some helpers may only be free for part of the day, so note each person's window and plan your hire dates around the overlap. Record what each helper has agreed to do, whether that is managing items at the property, meeting a collection or looking after paperwork, and share the plan with everyone beforehand. Collect mobile numbers for each person so you can update them if timings change. If a helper is needed at a destination, note who will receive goods there and their contact details, since questions about access at that end belong to them. When you request a quote, mention the date and the number of people involved, and ask anything you need about the van options.
Allowing Time for Packing and Loading
How long will packing actually take? Rather than estimating on the morning itself, sketch a schedule in the days before your hire begins. List the rooms or items still to be packed, note which ones need extra time, and set aside evenings or a weekend for the work. Record your intended start time on the hire day and the order in which you plan to have everything ready, so the van period covers the whole job rather than just the journey. If some items are still undecided, mark them on the list and decide before the date arrives. Note any deadlines at the far end, such as a collection window or a recipient waiting at a certain hour, along with their contact number. When you speak with the team, share your schedule and dates, and ask any questions about vehicle choices while your plan is still flexible.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.