Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting Where Each Item Is Headed
Suppose your hire day involves dropping furniture at two addresses and taking the remainder to storage. Before you confirm anything, write a list that pairs each item with its destination, including room names where that helps. Note the name and phone number of whoever will be at each address to receive goods, and jot down any access details you have been given, such as parking arrangements or entry instructions. If some items belong to a friend or a buyer, mark them clearly on the list so nothing is handed over by mistake. When you request a quote, mention the number of stops and the rough time you expect to spend at each, then ask whether that fits within your planned hire window or whether a longer booking would suit.
Arranging a Collection With a Seller
When you have bought a sofa, a wardrobe or a bundle of tools from a private seller, a little preparation makes the collection far easier. Message the seller beforehand to agree a realistic pickup window and confirm the exact address, since a postcode alone can hide awkward entrances or a long lane. Ask whether the item will be brought outside for you or whether you will need to carry it from an upstairs room, garage or outbuilding. Check that the seller will be home at the agreed time and find out who to contact if plans change on the day. Mention all of this when you arrange your van, because a job that sounds simple can stretch once stairs, narrow doorways or a stubborn gate come into play.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.