Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing What You Are Moving
Start by writing down every box, bag and item you plan to move, along with a note of where each one is going. A room-by-room list works well for house moves: record the contents in broad terms, the destination room at the new address, and any labels you have already added. For furniture, measure the length, width and height of each piece rather than estimating, and keep those figures on your phone so you can quote them when asking about vehicle options. If some items belong to different people or are headed to separate addresses, mark this clearly on the list. Photographs of awkward pieces can also help the team understand what is involved. The more complete your inventory, the easier it is to discuss which vehicle options suit the job.
Recording Your Collection Order
Before the hire begins, sketch the order in which you expect to collect or drop off each load. Note which address comes first, what time you have agreed with anyone at that location, and a contact number for them in case timings change. If you are collecting from a seller, ask them for parking arrangements, any time limits on collection, and whether the item has been disassembled. Where several stops are involved, record the postcode for each one and flag any that might need extra time. Keep a separate note of items destined for storage so they are not mixed with things you need at home. Having this written down means you can share the full picture when you enquire and adjust the plan if the team suggests a different vehicle.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.