Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down a full load inventory
Begin with a plain notebook or a notes app and record every item you expect to move. Group the list by room or by job site, and alongside each entry jot down approximate dimensions for the bulky pieces, such as a three-seat sofa, a tall fridge or a stack of site materials. Count the boxes rather than estimating them, and flag anything fragile or oddly shaped. If some items might be left behind or sold, mark those separately so the list stays honest. This inventory becomes the reference you read from when requesting a quote, and it gives the team a concrete basis for discussing which van suits your dates. Keep it handy on collection day as a tick-off sheet.
Getting organised for a household move
A household move runs more smoothly when the paperwork sits in one place. Start with your target date, then work backwards: list the rooms to be packed, decide who is helping on the day, and note the contact details for anyone at the receiving address, including a phone number for the person holding the keys. Record the address and any access notes, such as a shared driveway or a flight of external steps, from your own knowledge of the property. If children or pets need arranging, add that to the plan as well. When you contact the team for a quote, present the item list, the dates and these access details together, and ask any open questions about availability before confirming.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.