Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Note for Boxed Belongings
Start by writing down the facts about your load. Count every box, note which room each belongs to, and record whether any contain fragile items you want to keep track of separately. If some boxes are going to different addresses, list each destination alongside the recipient's name and phone number so nothing gets mixed up on the day. Ask yourself whether anything will be left in storage and, if so, whether the facility needs advance notice of your visit. When you contact the team for a quote, mention the total number of boxes, any unusually shaped pieces, and the dates you have in mind. Any gaps in your list are simply questions to resolve before booking rather than problems on the day.
Measuring Bulky Items Before You Enquire
Which of your items will decide the van size you need? Usually it is the largest or most awkward piece, so measure that one first. Note the height, width and depth of furniture such as wardrobes, sofas and mattresses, and record whether anything comes apart, along with which tools that might require. If an item cannot be dismantled, say so when you enquire, and mention any tight doorways or stairwells at either end of the journey. Include the address details for collection and delivery, plus a contact number for whoever will be present at each point. Sharing these figures with the team means they can discuss which vehicle options might suit the job and flag anything that needs further thought.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.